Privacy policy

Your privacy and the protection of your personal data are very important to us, we advise you to read this privacy policy to know and accept the conditions in which you make your personal data available and authorize their collection, use and disclosure of them accordance with the rules defined herein.
Privacy Policy for Site Users and End Customers
This site is operated by JM Portela - Mediação Imobiliária, Lda., Legal person number 510 940 390, headquartered at Rua Diogo Botelho, 1890, Edifício Foz Residence, store 7, 4150-260, Porto (hereinafter "Casa da Portela" or "we"). This privacy policy describes how we collect and process your personal data.
Casa da Portela is committed to protecting the personal data of its customers and users of the website, and for this purpose has elaborated this Privacy Policy in order to make known its commitment and respect for the rules regarding privacy and protection that we collect and treat in respect of the General Data Protection Regulation (RGPD).
1. Your personal data
During your visit to this site, we will not collect any elements.
We will only collect the information you submit to us by using the contact forms available on this site.
We also obtain personal data from clients provided by members of the Casa da Portela network
The personal data we process in this context are:
• name;
• Address;
• phone number;
• email address;
• collecting and collecting information relating to collection and data relating to individual real estate transactions.
In cases where we ask you to provide any personal data, there is no obligation to do so, but if you do not, you will not be able to use all the functions of our site or make use of our real estate services in general.
2. Cookies, Google Analytics, Facebook and AddThis plug-ins
2.1. Cookies Almost all dynamic websites use cookies, these cookies.
This site uses so-called cookies. A cookie is a small file that can be stored on your computer when you visit a website.
Cookies can not access, read, or modify any other data on your computer.
Most cookies used on this site are so-called session cookies. They are automatically deleted when you leave the website.
The cookies used on this site serve to temporarily store for seven days information that the visitor will choose as Favorites or Language of the site.
If you want to control cookies installed on your computer, you can modify your browser settings so that it notifies you when a site attempts to install a cookie or it may permanently block cookies. You can also delete cookies that have already been installed on your computer. See the 'Help' function in your browser for more information on how to perform these steps.
2.3. Facebook plugins (like-Button)
Our pages do not integrate Facebook social network plugins operated by Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA. Facebook plugins are characterized by the Facebook logo or the "Like-Button" ("Like") on our site, we only put an icon so that if the user clicks and shares the page on Facebook, Twitter, G +, Pinterest
3. Purposes for which we use your data
We use your personal data to make you available to this website as a user, to generate usage statistics, to improve and develop this website, to provide you with real estate mediation services and to respond to requests and messages from you.
4. Legal basis for treatment
The legal basis for the processing of your data will be our current legitimate interest (pursuant to Article 6 (1) (f) of the EU General Data Protection Regulation "RGPD").
5. Disclosures and Data Transfers
The site only sends the contact requests only to Casa da Portela
6. Retention periods
We will retain your data we collect when you visit this website for a maximum of seven days.
If you have registered on our website, we will retain your data while your account exists and thereafter only if there is a legal obligation to retain your data.
In addition, we will keep your personal data that we receive from other members of the Casa da Portela network, at least until the end of your business relationship with any of these members of the network as well as after that, provided there is a legal obligation for the retention of data or for the exercise or defense of complaints.
7. Your Rights
The Client, being the holder of the data, has the right to access all his data. It also has the right to demand its limitation, rectification, opposition or erasure within the limits legally imposed.
The Client, as holder of the data, also has the right to withdraw his consent for the processing of the data at any time. This change in consent does not compromise the lawfulness of the treatment made on the basis of the consent previously given.
When it proves technically feasible, the Customer may request the portability of his data to another controller, and they will be kept only for the exercise or defense of complaints.
Also for this purpose (single effects of declaration, exercise or defense of a right in a judicial process), data may be retained when exercising some of the rights identified above.
In the event that you wish to exercise these rights or for any other additional question regarding data protection and its treatment, you should contact the responsible person in writing through the contact below. You will always be asked for proof of the identity of the data subject. In addition, and if at any time you consider that your rights have not been duly taken care of, you may file a complaint with the National Data Protection Commission.
You can find additional information by consulting the Commission's website https://www.cnpd.pt/.
8. Contact Us
If you have any questions or want any further clarification about the treatment of your data, you can contact us at [email protected]
Thank you for reading our Privacy Policy.